Delivery Policy

At Maxi Kits, we are proud to deliver our products worldwide so you can enjoy our custom creations wherever you are. Find below the details of our delivery policy:

1. International Delivery

Maxi Kits offers delivery worldwide. Whatever your location, we are committed to shipping your custom products directly to your door.
Please note that delivery times may vary depending on destination and local conditions.

2. Delivery Times

Standard timeframe: Orders are generally shipped within 2 to 3 weeks after confirmation and processing of the order.
This timeframe includes:
- Production of your custom items.
- Transit time to your address.
Variations in timeframes:
Delivery times may be extended in certain situations, including:
- During periods of high demand (for example, end-of-year holidays).
- In case of exceptional conditions affecting transport services (for example, strikes, weather conditions).

3. Liability in case of Loss or Damage

Once your order is shipped, parcel responsibility is transferred to the carrier. Maxi Kits cannot be held responsible for losses or damages occurring during transport.
Recommendations:
- Track your parcel using the tracking information provided.
- Contact the carrier directly if there is a problem.
Customs and Holds:
Maxi Kits cannot be held responsible for parcels destroyed, confiscated or held by your country’s customs.
Important: Make sure the products ordered meet your country’s customs regulations before placing your order.

4. Customs, Taxes and Surcharges

International orders may be subject to customs duties, local taxes or other surcharges, depending on the regulations of your country.
Customer responsibility: These additional charges are the responsibility of the customer and must be paid on delivery. Maxi Kits does not cover these charges.
Advice: Check with your local authorities for any fees that may apply before placing an order.

5. Delivery Tracking

Once your order is shipped, an email containing tracking information will be sent to you.
You will be able to track the status and route of your parcel using that information.
Delivery problems: In case of delay or problem, contact the carrier directly using the details provided.