General Terms and Conditions (GTC)

1. Purpose

These General Terms and Conditions of Sale (GTCS) govern all commercial relations between Maxi Kits (hereinafter "us") and any individual or legal entity (hereinafter "the customer") wishing to make a purchase via the website www.maxikits.com. Any order placed on our site implies the customer's unreserved acceptance of these GTC.

 


 

2. Products

  • The products offered for sale are those presented on the www.maxikits.com website, while stocks last.
  • Each product is accompanied by a detailed description prepared by Maxi Kits.
  • Photographs : Product images and photographs are provided for information only and are not contractually binding.

 

3. Awards

  • Prices are displayed in euros (€) and include all taxes, excluding delivery charges.
  • Maxi Kits reserves the right to modify its prices at any time. However, products are invoiced on the basis of the prices in force at the time the order is validated.
  • Additional charges: Customs duties and local taxes are the responsibility of the customer, as indicated in our Delivery Policy.

 

4. Control

  • The customer places an order directly on the website www.maxikits.com.
  • Validation of an order implies acceptance of the prices and descriptions of the products.
  • Confirmation: Once the order has been validated, the customer receives a summary email.
  • Maxi Kits reserves the right to cancel any order in the event of a payment dispute with the customer or for any other legitimate reason (e.g. unavailability of a product).



5. Product customization

  • Products are customized according to customer specifications (e.g. text, size, color).
  • Customer responsibility : The customer is responsible for the accuracy of the information provided at the time of ordering.
  • Once the order is validated, no modification will be possible.



6. Terms of payment

  • Immediate payment: Payment is required upon validation of the order.
  • Payment methods accepted: Credit card and other methods indicated on the site.
  • Security: Online transactions are secure, and Maxi Kits does not store any banking information.



7. Delivery

Delivery is governed by our Delivery Policy, which details :

  • Service areas.
  • Delivery times and terms.
  • Liability for loss, damage or customs charges.



8. Return and Refund Policy

  • Due to the personalized nature of our products, returns, exchanges or refunds are not accepted, except in the case of a proven manufacturing defect.
  • Deadlines: Any claim for non-conformity or defect must be made within 48 hours of receipt.
  • Procedure: In the event of a fault, contact our customer service department at contact@maxikits.com for instructions on how to proceed.



9. Warranties

Products sold on www.maxikits.com benefit from :

  • Legal warranty of conformity.
  • The warranty against hidden defects, in accordance with the laws in force.
    In the event of non-conformity, products may be returned, exchanged or reimbursed under the conditions provided for by law.



10. Protection of Personal Data

  • The personal data collected on www.maxikits.com is necessary to process orders and manage commercial relations.
  • They are processed in accordance with our Privacy Policy.
  • Customers have the right to access, modify and delete their personal data by contacting us at contact@.maxikits.com


11. Liability

  • Maxi Kits cannot be held responsible for the non-execution or poor execution of the present GTC in the event of force majeure or events beyond its control (e.g. strikes, bad weather).
  • Maxi Kits is not responsible for loss or damage occurring after the package has been handed over to the carrier.



12. Applicable Law and Jurisdiction

  • These GTC are governed by the laws of the United Arab Emirates (UAE).
  • Any dispute relating to their interpretation or execution shall fall within the exclusive jurisdiction of the courts located in the United Arab Emirates.



13. Changes to the GTC

Maxi Kits reserves the right to modify these terms and conditions at any time.

  • The modified GCS will be published on the site and will come into force immediately for any order placed after their publication.

Contact Customer Service

If you have any questions or complaints, please contact us at contact@maxikits.com.
We will be happy to answer you within 24 to 48 working hours.

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