At Maxi Kits, we are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and the measures we take to protect it. By using our site [www.maxikits.com], you accept the practices described in this policy.
2. Personal Information Collection
We collect different categories of personal data when you interact with our website:
• Contact information: such as your name, email address, phone number, and postal address.
• Payment information: including credit card details or other payment methods.
• Order information: details of the products you have ordered, personalisation preferences, etc.
• Browsing data: such as IP addresses, cookie data, and browsing history on our website.
3. Use of Personal Data
The personal data collected is used for:
• Order processing: management of orders, payments, deliveries and communications related to your purchases.
• Customer service: responding to your questions, managing returns or complaints.
• Marketing: sending newsletters, promotional offers and other marketing communications if you have given your consent.
• Site improvement: analysing data to improve the user experience and site performance.
4. Information Sharing
Your personal data is never sold to third parties. We may share your data with:
• Service providers: third parties involved in order processing, such as payment services, carriers, or web hosting providers.
• Legal authorities: where required by law or to protect our rights, for example in the event of fraud or breach of our terms and conditions of sale.
5. Data Security
Maxi Kits implements appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We use encryption protocols, firewalls, and access controls to ensure the confidentiality and integrity of your data.
6. Data Retention
Your personal data is retained for as long as necessary to meet the purposes described in this policy or to comply with legal requirements. For example, order information may be kept for tax and accounting reasons.
7. Your Rights
Under applicable law, you have the following rights regarding your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request correction of your data if it is inaccurate or incomplete.
• Erasure: You can request deletion of your data under certain conditions.
• Objection: You can object to processing your data for direct marketing purposes.
• Portability: You can request to receive your data in a structured, commonly used, machine-readable format.
To exercise these rights, please contact us at contact@maxikits.com.
8. Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our website. You can configure your browser to refuse cookies or alert you when a cookie is being set, but this may affect your ability to use some features of the site.
9. Changes to the Privacy Policy
Maxi Kits reserves the right to change this privacy policy at any time. Any changes will be published on this page and, where necessary, notified by email.
We encourage you to check this page regularly to stay informed of any changes.
10. Contact
For any question regarding this privacy policy or your personal data, please contact us at:
Maxi Kits
contact@maxikits.com